Make your email, SMS, and WhatsApp channels work together properly.

Know you need to optimise your comms channels but not sure where to start? You’re not alone.

Most brands have the tools. What they need is clarity and a strategy that connects the data, the channels, and the customer journey.

Here’s how you can work with me.

The Klaviyo Audit

Stop the guesswork. Start here.

A strategic deep dive into your existing Klaviyo account, reviewing flows, campaigns, forms, and segmentation, all benchmarked against best practice and industry standards.

This is about uncovering the hidden threads in your setup: what’s working, what’s being missed, and where the biggest growth opportunities really are.

Perfect for:
Brands who want a clear roadmap before making changes, need a second opinion from a Klaviyo expert, or suspect their setup could be doing more.

Includes:

  • Structured Google Sheet with scores and focus areas

  • Strategic recommendations tailored to your brand

  • Action plan covering quick wins and long-term opportunities

  • Option to hand implementation over to me

Flow Optimisation

Level up your lifecycle marketing.

Whether you’re building flows from scratch, refining existing ones, or turning audit insights into action, this service ensures your automations actually reflect how customers behave.

We design flows that follow the customer journey, not a template.

Perfect for:
eCommerce brands ready to build new flows, improve performance, or implement audit recommendations with confidence.

Includes:

  • Flow strategy, segmentation, triggers, and logic

  • Messaging themes, subject line suggestions, and personalisation ideas

  • Clear handover document for review and internal alignment

  • Copywriting and full execution available if needed

Growth Retainers

Smart, sustainable CRM,  without more work for your team.

Ongoing optimisation focused on making what you already have work harder. This is about consistency, clarity, and steady growth, not constant reinvention.

Perfect for:
Brands managing email internally who want expert input, improved performance, and fewer blind spots without increasing their workload.

Includes:

  • Ongoing optimisation of up to 10 flows

  • Sign-up form management

  • Segmentation strategy and list hygiene

  • Detailed monthly performance reviews

  • Up to 4 hours per week of email support

Monthly Retainers

Your most hands-on option for ongoing support.

A deeper level of involvement, acting as an extension of your team. Ideal if you want expert eyes on both strategy and execution, without hiring in-house.

Perfect for:
Established eCommerce brands using Klaviyo with Shopify or WooCommerce who want consistent, senior-level support.

Includes:

  • Weekly or monthly campaign management

  • Flow optimisation and expansion

  • A/B testing and performance reporting

  • Ongoing feedback and day-to-day support via email

Bespoke Klaviyo Consultancy

Flexible, strategic support, tailored to your challenges.

Not every brand fits a neat package. This is for when you need targeted expertise, honest feedback, or help upskilling your team.

Maybe:

  • You’ve got flows set up, but campaigns feel shaky

  • Your team taught themselves Klaviyo — it’s not bad, but it’s not right

  • You’re short on time, strategy, or confidence

We can work together to untangle problems, build flows collaboratively, and strengthen your team’s understanding of Klaviyo. Your team does the work, I’m there to guide, challenge, and sharpen the thinking.

Perfect for:
Founders and marketing leads who want clarity, confidence, and practical support without a long-term commitment.

Power Hour

An open floor to fire questions and find solutions.

Use this time however you need:
strategy review, content brainstorming, flow logic, reporting questions, or getting unstuck fast.

Perfect for:
Quick wins, specific challenges, or ongoing check-ins to keep your CRM sharp.

Not Sure Where to Start?

That’s completely normal.

Let’s have a conversation. I’ll help you work out what makes the most sense for your brand, your goals, and your team, no pressure, no jargon.

Get in touch if you need support with…

 

Email Marketing // Social Marketing // Brand Story Telling + Positioning // Copy writing // Creative Shoot Planning + Production // SEO // Ecommerce // Customer Analysis

I’m also a Klaviyo partner and a Klaviyo Community Champion 24. I have spoken at various industry events including Social Media Week and Commerce Futures.